Cancellation & Refund Policy
Last Updated: 17 March 2026
1. Introduction
At Geo Max Solutions Private Limited, we strive to provide reliable and high-quality geospatial services. This Cancellation & Refund Policy outlines the terms under which cancellations and refunds are handled.
2. Cancellation Policy
Cancellation requests will be considered only if made immediately after service confirmation or order placement.
Once a project has been initiated, assigned to field teams, or data collection has begun, cancellation requests may not be accepted.
For customized or project-based services, cancellations are subject to mutual agreement and project stage.
3. Service-Based Refunds
Since GeoMax provides service-based solutions (not physical products):
Refunds will be considered only if we are unable to deliver the agreed services.
If a project is partially completed, partial refunds may be issued based on the work completed.
No refunds will be provided for services already delivered or completed.
4. Quality Concerns
If you are not satisfied with the quality of our services:
You must notify our team within 7 days of service delivery
We will review the issue and may offer:
Data correction
Rework
Partial refund (if applicable)
All decisions will be made after internal evaluation.
5. Project-Based Agreements
For large-scale or enterprise projects:
Cancellation and refund terms may be governed by separate project agreements or contracts
Such agreements will override this general policy where applicable
6. Refund Processing
Approved refunds will be processed within 6–8 business days
Refunds will be credited to the original payment method
7. Non-Refundable Situations
Refunds will not be applicable in cases where:
Services have been fully delivered
Delays are caused by client-side dependencies
Incorrect or incomplete information was provided by the client
Project scope changes after initiation
8. Contact Us
For cancellation or refund requests, please contact us through the details provided on our website.